Need help with Axon? We're happy to assist. Reach us at contact@axonlearn.app and we'll get back to you as soon as possible.
If you're having trouble signing in or accessing your account, email us with the address you used to sign up and we'll sort it out.
If the app is crashing or a lesson isn't loading, try closing and reopening the app. If the issue persists, please email us with a description of what happened and what device and iOS version you're using.
Found an error in a lesson or have a question about the material? We'd love to hear from you — email us with the lesson name and your question.
Subscribed on the web? Open Settings and choose “Manage subscription” to cancel or change your plan. Cancellation takes effect at the end of the current billing period, and you keep Pro until then. If the link doesn't work for you, email contact@axonlearn.app from the address on your account and we'll cancel it for you.
Subscribed in the iOS app? Apple handles that subscription, so it has to be cancelled from your Apple ID: Settings → your name → Subscriptions → Axon → Cancel Subscription. We can't cancel an App Store subscription for you, but email us and we'll walk you through it — and Apple handles refund requests at reportaproblem.apple.com.
To request deletion of your account and associated data, email us at contact@axonlearn.app with the subject line "Delete my account." We'll process your request within 7 days.